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Order with confidence as we have been awarded
Yahoo’s Top Service Award

"I want you to be delighted with whatever you purchase from me. I personally guarantee everything I sell. My staff and I will do everything we can to make you happy." —Ami Simms

The store is set up to sell fabric in one-yard increments. It can't do fractions. The people who cut your fabric CAN do fractions. (That's why they get the big bucks.) The minimum order is still 1 yard, but we will be delighted to cut any fraction above that. Just write in the comment section the total yardage you'd like of each fabric you order. We'll cut what you need, adjust the price at this end, and email your new total to you when we ship your merchandise. (See why it's nice to have real humans processing orders?)


Here's How To Reach Us
By E-Mail
About An Order:
MalleryPress@aol.com
Anything Else: AmiSimms@aol.com

By Phone
Toll free: 1-800-278-4824
Outside the US and Canada: (810) 733-8743
(The best time to reach a human is between 9 am and 3 pm EST, M-F. A secure answering machine will take your call when we cannot answer the phone.)

By Fax:
(810) 230-1516

By Snail Mail
Mallery Press, Inc.
4206 Sheraton Drive
Flint, MI 48532-3557

Credit Cards
Order safely with or on Yahoo’s secure server. The detail line on your credit card statement will read: "Mallery Press/Quilting Books."

Shipping
We're doing our very best to reduce shipping costs to our customers. Here are your choices and what they mean:
  • Inside US-Priority Mail/UPS (ESTIMATED-At least $4.60)
    If we can safely pack all your merchandise into one flat rate envelope we'll charge you what the post office charges us: $4.60. If we have to use a box and go by distance/weight, we'll charge you what the post office charges us. Sometimes it is less expensive to ship by UPS, so we'll do that and charge you what UPS charges us. After we ship your merchandise we'll let you know the TOTAL PRICE we charged to your credit card. If you don't trust us to make the best decision, write CONFIRM SHIPPING FIRST in the comment section of your order. We'll email and make sure the shipping charges are OK before we charge your credit card or send out the merchandise. Obviously, this will delay your order. Also, if you do not want anything shipped UPS, put NO UPS in the comment section of your order.

  • Cheap Ship
    You will be charged $4.60 if you live in the US for shipping when our on-line store processes your order. Thankfully, a real person reads each order. If you want us to try and find a less expensive method, write CHEAP SHIP in the comment section of your order. Cheaper means slower. With the new postal rates, we can't save you much unless you're buying flat, lightweight items, some of which can go first class mail, or books (and CDs and DVDs) which can go Media Mail. (NOTE: THEY CAN NOT BE MIXED.) And, since priority mailers and labels are free from the post office, if we have to provide envelopes and labels we have to pass the cost on to you. Here's an APPROXIMATE idea of Cheap Ship prices, based on single items, unless specified:
    • Small (6" x 9") patterns: $.73-$1.07 (First Class Mail: 5-10 days)
    • Large (8.5" x 11") patterns: $1.29 - $3.09 (First Class Mail)
    • Books, CDs, DVDs: $2.73 - $3.07 (Media Mail: 10-15 days)
      • One copy of Alzheimer's: Forgetting Piece by Piece: $3.07
      • Two copies of Alzheimer's: Forgetting Piece by Piece: $3.28
    IF YOUR ORDER CONTAINS ANY NON-FLAT ITEMS, IT MUST GO PRIORITY MAIL. In other words, you can't mix and match. If you don't trust us to make the best decision, write CONFIRM SHIPPING FIRST in the comment section of your order. We'll email and make sure the shipping charges are OK before we charge your credit card or send out the merchandise. Obviously, this will delay your order.

  • Outside US - Priority International Mail (ESTIMATED - Starts at $9.00)
    If you live outside the US, we only ship Priority International mail. Shipments to Canada and Mexico start at $9.00. Everywhere else starts at $11.00. We will email you if the charge is any more than the estimate to make sure it's OK.

Please note: Michigan residents will be charged Michigan sales tax. This is calculated on the total amount of the order, including shipping. (I know. It's a bummer, but we don't make the rules; we just try to follow them.)

We acknowledge all orders with an e-mail telling you when and how we shipped your order.